NEW OIL UNIT VACUUM ASSISTED (BLUE HOSE)
*Vacuum assisted is our latest model. It can be identified by the vacuum noise it makes while its switched on. It also has a valve type stainless steel nozzle.
| PROBLEM | POSSIBLE CAUSES | REMEDIES | |
|---|---|---|---|
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Motor not working |
Faulty extention cord |
Try a different cord that is known to work. |
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Motor not working |
Faulty powerpoint |
Try a different powerpoint. |
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Motor not working |
Faulty motor, brushes worn out |
Call office for assistance to change unit over. |
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Motor making loud noise |
Brushes are worn out |
Call office for assistance to change unit over. |
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Motor making loud noise |
Motor cover has come off |
Call office for assistance to change unit over. |
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Valve handle has come off |
Loose locknut |
Retighten locknut with pliers/spanner. Ask driver for assistance, otherwise call office for assistance. |
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Leaking unit |
Nozzle is facing down |
Recoil hose back into the unit following the curve. Positioning the nozzel facing up. |
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Leaking unit |
Loose hose clamp |
Call office for assistance to change unit over. If possible, place cardboard under unit to absorb oil. |
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Leaking unit |
Clear PVC hose has shrunk |
Call office for assistance to change unit over. If possible, place cardboard under unit to absorb oil. |
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Leaking unit |
Unit has been overfilled |
The driver may have overfilled unit. Oil has been sucked through intake pipe and may leak a little bit until the oil has expelled from the pipe. If possible, place cardboard under unit to absorb oil. |
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Leaking unit |
Weld joint has failed |
Call office for assistance to change unit over. If possible, place cardboard under unit to absorb oil. |
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NEW OIL UNIT PUMP ASSISTED (BLUE HOSE)
*Pump assisted is the older style model. It can be identified by its plastic pistol style nozzle and quiet operation.
| PROBLEM | POSSIBLE CAUSES | REMEDIES | |
|---|---|---|---|
|
Motor not working, making a humming
noise |
Bearings on pump are stuck |
Call office for assistance to change unit over. |
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Motor not working |
Faulty extension cord |
Try a different cord that is known to work. |
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Motor not working |
Faulty power point |
Try a different power point. |
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Motor not pumping oil |
The airlock pump has air in the system |
While in operation press the nozzle open/close rapidly until the air has expelled from the pump. This may take 2 – 3 mins. Be aware that the oil may suddenly start to come out. Be careful not to make a mess. |
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Motor not pumping oil |
Faulty pump |
Call office for assistance to change unit over. |
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Leaking unit |
Nozzle is facing down |
Recoil hose back into the unit following the curve. Positioning the nozzle facing up. If possible, place cardboard under unit to absorb oil. |
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Leaking unit |
Loose hose clamp |
Call office for assistance to change unit over. If possible, place cardboard under unit to absorb oil. |
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Leaking unit |
Clear PVC hose has shrunk |
Call office for assistance to change unit over. If possible, place cardboard under unit to absorb oil. |
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Leaking unit |
Weld joint has failed |
Call office for assistance to change unit over. If possible, place cardboard under unit to absorb oil. |
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WASTE OIL UNIT (BLACK HOSE)
| PROBLEM | POSSIBLE CAUSES | REMEDIES | |
|---|---|---|---|
|
Unit not sucking |
Blocked hose |
Lift black hose up and insert something flexible at least 2 meters. Hitting the black hose near the elbow with a heavy object may loosen the blockage. Ask driver for assistance, otherwise, call office for assistance to unblock or to change unit over. |
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Unit not sucking |
Lid is not latched tight |
Inspect the 2 latches on the front if they are in the correct position. If they are
loose, tighten clockwise. |
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Unit not sucking |
Silicone seal on Lid has failed |
Call office for assistance to change unit over. |
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Unit leaking waste oil |
Oil has dripped from the nozzle down to the bottom tray |
Clean nozzle after use. Clean bottom tray with a rag. If possible, place cardboard under unit to absorb oil. |
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Unit leaking waste oil |
Overfilled and oil has been sucked
through intake pipe |
Oil has been sucked through the intake pipe and may leak a little bit until the oil has expelled from the pipe. Run unit for approx 2-3 mins until the oil has been removed. If possible, place cardboard under unit to absorb oil. |
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Unit leaking waste oil |
Weld joint has failed |
Call office for assistance to change unit over. If possible, place cardboard under unit to absorb oil. |
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FILTER MACHINE UNIT (BLUE HOSE)
| PROBLEM | POSSIBLE CAUSES | REMEDIES | |
|---|---|---|---|
|
Unit not pumping oil |
Blocked pipe |
Use the vacuum unit to clean the inside removing all crumbs. |
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Unit not pumping oil |
Not enough oil has gone to pump |
Tilt the machine back so more oil reaches the pump. |
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Unit leaking oil |
Loose hose clamp |
Call office for assistance to change unit over. |
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Unit leaking oil |
Weld joint has failed. |
Call office for assistance to change unit over. |
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LARGE STYLE FILTER MACHINE UNIT ("SILENCER") (BLUE AND BLACK HOSES)
| PROBLEM | POSSIBLE CAUSES | REMEDIES | |
|---|---|---|---|
|
Unit not pumping oil |
Blocked pipe |
Use the vacuum unit to clean the inside removing all crumbs. |
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Unit not sucking oil |
Blocked hose |
Lift black hose up and insert something flexible at least 2 meters. Hitting the black hose with a heavy object near the elbow may loosen the blockage. Ask driver for assistance, otherwise call office for assistance to change unit over. |
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Unit not sucking oil |
Lid is not latched tight
Silicone seal on Lid has failed |
Call office for assistance to change unit over. |
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Unit leaking oil |
Oil has been sucked through the intake pipe |
Oil has been sucked through the intake pipe and may leak a little bit until the oil has expelled from the pipe. Run unit for approx 2-3 mins until the oil has been removed. If possible, place cardboard under unit to absorb oil. |
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